Shipping policy

Shipping Policy

Last updated: [Insert Date]

Thank you for shopping with Moose Toys LLC. This Shipping Policy explains how we handle the shipment of your orders.

Free Shipping

We offer free standard shipping on all orders, with no minimum purchase required.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Region	Carrier	Estimated Delivery Time
United States (domestic)	USPS, UPS, FedEx	3–7 business days

Note: Delivery times are estimates and may vary due to carrier delays or high order volumes.

Shipping Restrictions

We currently ship only within the United States (including the contiguous 48 states, Alaska, and Hawaii).
We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories at this time.

Order Tracking

Once your order ships, you will receive a tracking link via email. You can also track your order through your Shopify account.

Lost or Delayed Shipments

If your package is lost or delayed beyond the estimated delivery time, please contact us:

📞 Phone: 888 995 8217
✉️ Email: info@moosetoys.org

We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you made a mistake, contact us immediately — we may be able to correct the address before shipment.